Orders & Returns
Frequently Asked Questions
Can I return my custom curtains or blinds?
Because every order is custom-made to your specifications, we are unable to accept returns. Each piece is crafted specifically for your measurements and design choices, ensuring a perfect fit for your space.
Can I cancel my order after placing it?
Cancellations are accepted within 24 hours of placing your order. After that, production begins, and we are unable to modify or cancel your order.
Will I receive a confirmation of my order details?
Yes! After placing your order, you’ll receive a confirmation email that includes all your measurements and specifications. We recommend reviewing it carefully, as all orders are made-to-measure and cannot be returned.
Should I order a fabric sample before purchasing?
Yes! We always recommend ordering a fabric sample before placing your order. Colors and textures can look different on digital screens, so a sample ensures you’re completely happy with your selection.
Will my curtains or blinds have seams?
In most cases, yes. Most fabrics are produced in standard widths, so wider curtains or blinds may require seams. If you have any concerns, our team is happy to provide guidance and ensure your window treatments look flawless.
What should I do if I have questions or concerns about my order?
If you have any questions or need assistance, our team is always here to help. Simply email us at info@workroombydesign.com, and we’ll work with you to resolve any issues promptly and professionally.